Making returns an engine for growth for eCommerce stores

At Revido, we partnered with Swap to transform the eCommerce returns experience. eCommerce brands often face a significant challenge: returns. Swap aimed to address this issue with an innovative exchange-first return process and a return-based financing solution. Our goal was to help Swap assist brands in retaining revenue and scaling.

Building a Comprehensive Funding Portal with a Bubble-Powered Shopify App

Swap's vision required a complex application with integrations to Shopify, shipping, billing, and Plaid for underwriting. This application had two components: a white-labeled, exchange-powered returns portal for customers, and detailed analytics plus financing solutions for stores.

While building Swap with a traditional full-stack development team could have taken 12-18 months, our low-code/no-code expertise at Revido allowed us to build the first version in just 12 weeks.

Investing in Detailed Discovery and Incorporating User-Testing for Every Integration

Our technical feasibility process at Revido found that an application of this complexity could be built using our low-code and no-code tools with the right team in place.

With our expertise, Swap was able to build the application and go to market in a mere 12 weeks.

Success Since Building with Revido

Since our collaboration, Swap has successfully onboarded high-growth brands in the UK with annual revenues of $40M+ using their returns and financing solutions. They are currently in the process of raising a seed round. We continued to work with Swap to provide a successful handoff to their internal developers while building features as the technical extension of their team for a few weeks after.